How We Work
More Than a Transaction
Since 2009, we’ve built long-term strategic partnerships with our clients. Unlike many consulting firms, brokers or trading companies, we focus on honesty and transparency, operating as a trusted business partner committed to our mutual success.
An Extension of Your Team
While traditional trading companies and staffing firms are transactionally focused, our professionals integrate into your daily operations, participating in your project meetings and working under the direction of your management.
Risk Reduction
Our management team possesses decades of experience successfully supporting North American manufacturers as they navigate Asian markets and build successful business operation. We help you to realize market opportunities while avoiding the inherent risks of doing business in an unfamiliar business environment.
Our Strategic Partnership Structure
Collaborating Without Silos
We align our business processes with yours. We integrate our teams across multiple levels of your organization. This allows for direct cross-functional communication, keeping team members connected and aligned.
Collaborative Decision Making
Whether it’s selecting a supplier, hiring a team member, or engaging a business partner, we collaborate and help you make decisions based on your business interests.
End-to-End Project Ownership
We take on as much project ownership as your team requires, adapting our work to meet your business objectives. Through aligned values and collaborative structure, our team members maintain a sense of ownership for their work and results.
What Drives Our Work
Honesty & Transparency
We believe in the value of long-term relationships founded on honesty and transparency.
Empowering People
We believe in the ability of our team members to provide real-world solutions to complex business, engineering, and technology challenges.
Trust and Collaboration
These are fundamental for creating value and building great partnerships.
Learning by Doing
Learn-by-doing practices are key to providing best-in-class business solutions.
Commitment to Excellence
Our centers of excellence provide clients with skilled and difficult-to-acquire engineering and technical resources.
A Center of Excellence
Many clients rely on our teams to manage engineering functions that are difficult to build and maintain in-house. Whether it’s engineering analysis, documentation, cybersecurity or complete systems design, our teams can support many of your key engineering and technical functions. For many clients, we are their trusted “Center of Excellence.”
Confidentiality
We take confidentiality seriously, protecting our clients,’ partners’ and suppliers’ confidential information.
- Our teams are dedicated to specific clients, with minimal cross-client exposure.
- We never share sensitive information between clients or with external parties.
- Confidentiality extends to everyone we work with, including suppliers and other business partners.
Data Protection
Data security is foundational to our partnerships.
- All work is done within your systems, using your infrastructure & security protocols.
- CAD files, documents & sensitive data are stored on your servers, never copied to ours.
- You maintain full ownership & protection of your intellectual property.
Setting Expectations
We Complement Your Capabilities
We’re here to strengthen your existing team, not replace it. We work alongside your team members to enhance your existing capabilities, helping you to grow your business.
A Strategic Partnership Beyond Cost Savings
While cost-effectiveness can be a benefit, successful partnerships require strategic and organizational alignment. We’ve found real value comes from long-term collaboration and shared goals.
Asian Market Expertise
We provide cultural and regulatory expertise, established business relationships and a deep understanding of local markets. This allows you to focus on your core business strengths while we handle the complexities of Asian business operations.